AI Receptionist by Centra IP
She never calls out
sick and never
takes vacation.
Every call answered.
Your AI receptionist picks up on the first ring at 2 PM and 2 AM — books the appointment, writes down every word, texts you when it’s urgent, and sends the caller to the right person.
No hold music. No voicemail. No missed revenue.
30-minute demo · Hear it answer a live call · Or call 844-534-1240
24/7/365
Always answering
<1 ring
Average pickup
100%
Calls transcribed
∞
Simultaneous callers
What it does on every call
A full front desk, running on your phone number.
Six jobs your receptionist does — handled the same way every time, whether it’s the first call of the day or the fortieth call after hours.
Answers every call, 24/7
Nights, weekends, holidays, lunch hour, and the moments your team is already on another line. Unlimited calls at once — nobody waits, nobody gets voicemail.
Always on
Books appointments in your calendar
Connects directly to Google Calendar or Microsoft Outlook, reads real availability, and books the slot while the caller is still on the line. Confirmations go out by email and text.
Google · Outlook
Full call transcription, delivered
Every conversation transcribed word for word and sent to your inbox with the recording attached. Searchable history means no more "what did they actually say?"
Word for word
Text alerts when it's urgent
You define what "priority" means — a key account, a service outage, a high-value job. The moment those words come up, the right person gets an SMS with the caller's name, number, and reason.
SMS priority
Routes callers intelligently
It listens for what the caller actually needs, then transfers to sales, support, billing, or a specific person — with on-call schedules, escalation rules, and after-hours paths you control.
Skill-based routing
Trainable on your business
Feed it your hours, pricing, services, policies, and FAQs — it answers in your voice. Add a new answer in the morning and it's live on the next call. No scripting language required.
Answers in minutes
Reliability
The most dependable person on your team isn't a person.
A front desk hire costs you salary, benefits, training, turnover, and coverage gaps — and still can’t take three calls at once. Your AI receptionist works every hour of every day for a flat monthly rate, on Centra IP’s carrier-grade voice network with redundant data centers behind it.
- Flat, predictable pricing — a fraction of a full-time front desk salary, with no overtime and no benefits load.
- Live in days, not months— we build it, test it against real call scenarios, and hand you the keys.
- Managed by Centra IP — U.S.-based support, and a team that's run business phone systems for two decades.
- Keep your number — it layers onto your existing phone system, or comes bundled with Centra IP cloud voice.
| Coverage | Front desk hire | AI receptionist |
|---|---|---|
|
After hours & weekends
|
— |
Answered |
|
Sick days & vacation |
Coverage gap |
None |
|
Three calls at once |
Two on hold |
All answered |
|
Every call transcribed |
Rarely |
Always |
|
Holidays
|
Closed
|
Answered |
|
Ramp-up time |
Weeks |
Days |
Getting started
From first conversation to first answered call.
Four steps, and we do the heavy lifting on all of them.
STEP 01
We listen to your calls
On the demo we map what your callers actually ask for, who they need to reach, and what counts as urgent.
STEP 02
We train the receptionist
Hours, services, pricing, FAQs, greetings, and routing rules — loaded in and rehearsed against real scenarios.
STEP 03
We connect your tools
Google Calendar or Outlook for booking, your inbox for transcripts, and mobile numbers for priority texts.
STEP 04
You go live and adjust
Point your line at it and watch the transcripts roll in. Change an answer any time from a simple dashboard.
Hear it answer your phone.
Tell us a little about your business and we’ll show you a live call — the booking, the transcript, and the priority text all landing in real time.
- A demo built around your actual call types, not a canned script
- Straight pricing for your seat count, no quote games
- Nothing to install, and no commitment to move forward
Rather skip the form? Grab a time on the calendar or call 844-534-1240.
Request your free demo
We’ll reach out within one business day.
Common questions
What business owners ask us first.
It sounds natural and conversational, and it introduces itself the way you tell it to. Most businesses choose a warm, transparent greeting — callers care far more about being answered quickly and getting what they need than about who picked up.
It takes a complete message, transfers to a live person if one is available, or offers to book a callback — then flags the gap so you can add the answer. Every one of those calls shows up in your transcripts, so you can see exactly what to teach it next.
No. It layers onto what you already have — keep your numbers and your current provider — or you can bundle it with Centra IP cloud voice and consolidate the bill.
Yes, and that’s usually the point. You set who gets what, when. It can ring a department, follow an on-call schedule, escalate if nobody picks up, and text the assigned person the moment a priority caller comes through.
Most businesses are live within a few business days of the demo. The build and training happen on our side; you review it, we tune it, and then you point your line at it.